Wanting taking your CaliStraw with you in your bag or your car so it's easy to refuse that straw? We have you sorted! Kept clean in its own cotton carry case! Sounds good right?
- Includes 1 x Stainless Steel Drinking Straw 21.5cm High x 0.6cm Wide x 0.05cm Metal Thickness + 1 x Natural Fibre Cleaning Brush - Plastic Free + 1 x Cotton Carry Case
- CaliStraws are high quality, built to last and are incredibly durable.
- Perfectly finished and polished on the outside of the straw.
- Made from type 304, food-grade stainless steel.
- All stainless steel Drinking Straws are 18/8 (18% Chromium and 8% Nickle) with a 0.5mm thickness
- Dishwasher/steriliser safe and can be used for a really long time!
- Includes a natural fibre cleaning brush
- 100% Plastic-Free product including packaging and cleaner brush too (made from natural fibre, not nylon)
- Returns & exchanges
WHAT IS OUR RETURNS/ EXCHANGES POLICY?
We accept return/exchange of any unworn item within 7 business days of receipt of your order. Upon receiving your goods, we advise you try them on straight away. All garments returned must be in their original condition, unworn ( all items must be tried on wearing undergarment) and unwashed, without make-up or deodorant marks and with the original packaging and tags intact. We do not accept returns or size exchanges on items that show wear or use and without their original packaging and tags.
Due to our small team we only offer exchanges for different sizes and even styles as long as the total value is the same.
ARE RETURNS/EXCHANGES FREE?
The shipping cost incurred for returning item/s to us for an exchange or refund are not covered or reimbursed by us, but in the case of an exchange we cover the shipping to resend the new item(s) to our customers.
For refunds, once the items have been received they will undergo a quality review and once cleared, we'll credit your original method of payment within 15 business days of receipt of the returned item, minus original shipping charges. Please note your banking institution or credit card company may require additional days to process and post this transaction to your account once the return has been processed.
Packages that arrive COD (cash on delivery) may be denied. We cannot replace items that are lost during shipment, it is recommended that you purchase a tracking number for your package to prevent any loss.
Email email@example.com and we will provide you with all of the details you need. Please let us know your name, email, order number, and the item you wish to return or exchange.
In the unlikely event that you receive an item that is faulty or damaged please contact us within 7 days of receiving and we will organize a replacement for you. If an item is faulty and there is no suitable replacement you may be refunded. Items purchased at full price are eligible for full refund on the item amount sans shipping. Items purchased on sale are final cannot be returned for a refund or exchange unless deemed faulty.